Privacy Policy

UpworkAudit ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you use upworkaudit.com, how we use it, and the choices you have.

By using our website or purchasing a profile audit, you agree to the practices described here.

1. Information We Collect

Information you provide directly

When you submit the audit form on our website, we collect:

• Your first name
• Your email address
• Your Upwork profile URL
• Your main niche or service
• Your time on the Upwork platform
• Your answers to optional questions about your challenges and focus areas

We use this information solely to deliver your personalized profile audit.

Payment information

Payments are processed by Stripe. We do not store your credit card details on our servers. Stripe handles all card data in line with their own privacy and security policies, and we only receive limited transaction information (e.g., your name, email, and confirmation that a payment was received).

Automatically collected information

When you visit our website, we may automatically collect basic technical information, such as your IP address, browser type, device type, and pages visited. This is used only for site analytics and to improve performance — never to identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Prepare and deliver your personalized Upwork profile audit
• Send you the PDF and any related communication (e.g., delivery confirmation, follow-up questions)
• Process your payment securely
• Respond to questions or support requests you send us
• Improve the quality and design of our website and service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store and Protect Your Information

Your information is stored securely using industry-standard encryption and access controls. Form submissions are sent directly to our private email account (hello@upworkaudit.com). Payment data is held by Stripe under their own enterprise-grade security infrastructure.

We retain your information only as long as needed to deliver your audit and meet any legal or accounting obligations. You may request deletion at any time (see Section 6).

4. Third-Party Services

We use the following trusted third-party services to operate UpworkAudit:

• Stripe — for secure payment processing
• Netlify — for website hosting
• Zoho Mail — for our business email
• Google Fonts — for serving website typography

Each of these providers has its own privacy policy. We do not control how they handle data on their end, but we have selected each because of their strong privacy and security standards.

5. Cookies

UpworkAudit does not use tracking cookies or third-party advertising cookies. Some essential cookies may be used by Stripe during checkout to keep your session secure.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information from our records
• Withdraw consent or opt out of any future communication

To exercise any of these rights, just send us an email at hello@upworkaudit.com and we'll respond within 7 business days.

7. Children's Privacy

UpworkAudit is intended for working professionals and freelancers aged 18 or older. We do not knowingly collect any information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Significant changes will be communicated by email if relevant.